Privacy Policy

Overview

This Privacy Policy explains how Wax Cache ("Wax Cache", "we", "us") collects, uses, and shares information when you use our websites, web application, iOS application, Android application, and related support or partner pages (the "Service").

Information We Collect

Account Information

When you create a Wax Cache account, we collect:

• Email address
• Profile information you choose to provide (for example: display name, avatar, bio)

Collection Data

When you use Wax Cache to manage your collection, we store:

• Box names and locations
• Card details (player names, sets, years, card numbers)
• Estimated values (manual values you enter and/or estimates generated by the Service)
• Photos you upload or capture (for example: front/back card images)
• Public sharing preferences for boxes
• Activity, listing state, sold-card state, and analytics derived from actions you take in the Service

Usage Information

We and our service providers may automatically receive certain information when you use the Service, such as:

• Browser type and version
• Device information
• IP address
• Pages visited and features used
• Time and date of access

Pricing and Marketplace Interaction Data

When you use pricing features or marketplace links, we may process:

• Card metadata used to build pricing and listing queries
• Pricing outcomes generated by our service
• Outbound marketplace link metadata (for example, affiliate campaign parameters)
• Marketplace OAuth, seller setup, listing, offer, order, sale, and policy data when you connect a seller account

If you connect a marketplace account or publish listings through the Service, related listing and account workflow data may be exchanged with that marketplace. Marketplace seller settings such as shipping, return, payment, inventory location, and Seller Hub requirements are controlled by the marketplace provider, not Wax Cache.

Camera and Scanning

• QR scanning: Uses your device camera in your browser to read QR codes. QR detection generally happens on-device.
• Card scanning (OCR/AI): When you choose to scan a card, the images you capture or upload may be sent to our scan service and third-party OCR or AI providers to generate suggested card details.
• OCR improvement: Scan fingerprints, corrected fields, and related OCR metadata may be stored to improve recognition quality and reduce repeat errors.

Payment and Subscription Data

We use payment and subscription providers to process billing, manage Free and paid access, and handle subscription status. We do not store full payment card numbers.

• Web subscriptions may be processed by Stripe.
• Native iOS and Android subscriptions may be processed through RevenueCat, Apple, and Google.
• Billing records may include subscription identifiers, payment status, renewal/cancellation state, plan, and purchase channel.
• Plan and usage-limit records may include plan type, card quantity counts, box and location counts, usage counters, and feature access state used to enforce Free and paid limits.

Contact, Support, and Partner Applications

When you contact us or apply for the Partner Program, we collect the information you submit, such as name, email, business or brand details, social links, message content, proof of reach, payout contact information, and related correspondence.

How We Use Your Information

We use your information to:

• Provide and maintain the Wax Cache service
• Enable you to organize and track your card collection
• Generate QR codes and public sharing links for your boxes
• Send service-related notifications and updates
• Improve our service and develop new features
• Provide customer support
• Detect and prevent fraud or abuse
• Improve OCR/scanning quality and card-field extraction accuracy
• Provide pricing context and marketplace navigation features

Data Storage and Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Access controls intended to limit access to systems and data
• Monitoring and operational practices designed to detect abuse

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Service Providers and Data Sharing

We do not sell your personal information in the ordinary meaning of selling a customer list for money. We may disclose or process information with service providers and third parties needed to operate the Service, including:

• Infrastructure, authentication, database, storage, and edge functions: Supabase and related hosting infrastructure.
• Website and app hosting, performance, and analytics: Hosting and analytics providers such as Vercel Analytics and Speed Insights.
• Payments and subscriptions: Stripe, RevenueCat, Apple, and Google, depending on where you subscribe.
• Card scanning and AI assistance: OCR and AI providers, such as Google Vision and OpenAI where configured, used to read card images, suggest fields, assist imports, or generate listing copy.
• Marketplace providers: eBay and related marketplace APIs when you open marketplace links, connect a seller account, create listings, sync listing state, or use seller tools.
• Email and support: Email delivery and support tooling, such as Resend where configured, used to receive contact forms and partner applications.
• Public sharing: If you enable a public link for a box, anyone with the link may be able to view the shared content.
• Legal and safety: To comply with law, respond to lawful requests, or protect the rights, safety, and security of Wax Cache and our users.
• Business transfers: In connection with a merger, acquisition, or asset sale.

Some marketplace links may include affiliate parameters. Wax Cache is an official eBay affiliate. Privacy laws can define "sale" or "sharing" differently by jurisdiction; contact us if you need to exercise privacy choices available under applicable law.

Your Rights and Control

You can control many parts of your information directly in the Service, including:

• Access: View all your data at any time through your account
• Export: Download available collection data as CSV from Profile > Data when your plan includes exports
• Delete: Delete your account in Profile > Data or request additional deletion help
• Modify: Update or correct your information at any time
• Public sharing: Enable/disable public links and configure what is shown

Depending on where you live, you may have additional rights (for example, to request access, deletion, or correction). To make a request, contact us using the information below.

Public account and data deletion instructions are available at app.waxcache.com/account-deletion and app.waxcache.com/data-deletion.

Retention

We keep information for as long as reasonably needed to provide the Service, maintain your account, support security and fraud prevention, comply with legal or tax obligations, resolve disputes, enforce agreements, and maintain business records. If you delete your account, we delete or de-identify account and collection data tied to your user where reasonably possible, subject to limited retention for legal, tax, billing, fraud-prevention, security, backup, and operational reasons.

Public Sharing

When you generate a public sharing link for a box:

• Only the box contents you choose to share are visible
• Links are read-only; viewers cannot edit your collection
• You can revoke public access at any time
• We do not intend to index or make shared boxes searchable, but we cannot control how third parties handle links you share

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Measure performance and usage to improve the Service

You can control cookies through your browser settings, but some features may not work properly without them.

Children's Privacy

Wax Cache is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When appropriate, we may notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification to your registered email address

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: support@waxcache.com